Welcome to the Contact Us page of Golden Palace, your ultimate dining destination nestled in the heart of Yala. We value every guest and look forward to connecting with you to make your dining experience memorable. Whether you’re planning a visit, have a query, or wish to share feedback, we are here to assist you every step of the way.

Why Contact Us?

Golden Palace is more than just a restaurant; it’s a sanctuary for food enthusiasts and a haven for unforgettable culinary experiences. We understand the importance of seamless communication and are committed to addressing your needs with efficiency and care. Through this page, you can:

• Make Reservations: Secure your table in advance and enjoy a hassle-free dining experience.

• Inquire About Menu Options: Learn more about our diverse and delicious offerings, including special dietary accommodations.

• Provide Feedback: Share your thoughts on how we can improve our service and food.

• Collaborate with Us: If you’re looking for partnership opportunities or special events, reach out to discuss potential collaborations.

• Seek Assistance: Resolve any issues or get answers to your queries promptly.

How to Reach Us

We’ve made it easy for you to contact us through multiple channels. Choose the method that works best for you:

Phone

Speak directly with our friendly team for immediate assistance.

• Phone: +94 (0) 77 123 4567

• Available Hours: 9:00 AM – 10:00 PM daily

Email

Drop us an email for inquiries, feedback, or reservations.

• Email: info@goldenpalace.lk

• We aim to respond within 24 hours.

Online Contact Form

Fill out our simple online form with your name, email, and message. Let us know your specific needs, and we’ll get back to you promptly.

• Contact Form Link

Visit Us

Sometimes, the best way to connect is in person. Our team is always ready to welcome you.

• Address: Golden Palace, Yala Road, Yala, Sri Lanka

• Google Maps: Get Directions

• Parking: Ample free parking available for all guests

Social Media

Stay connected with us through our vibrant social media channels. Follow, like, and message us for the latest updates and direct interactions.

• Facebook: Golden Palace Yala

• Instagram: @goldenpalaceyala

• Twitter: @goldenpalaceYL

Frequently Asked Questions (FAQs)

Before reaching out, take a look at some commonly asked questions to find instant answers:

1. What are your operating hours?

Golden Palace is open daily from 10:00 AM to 11:00 PM.

2. Do you offer delivery or takeaway options?

Yes, we provide both delivery and takeaway services. Orders can be placed online through our website.

3. How can I make a reservation?

Reservations can be made through our website’s booking feature, by calling us directly, or by sending us an email.

4. Do you cater to dietary restrictions?

Absolutely! We offer vegetarian, vegan, gluten-free, and allergen-friendly options. Please inform us of your requirements when placing an order or making a reservation.

5. Can I book the restaurant for private events?

Yes, Golden Palace is an excellent venue for private celebrations, corporate events, and more. Contact us to discuss your requirements.

Feedback and Suggestions

Your opinion matters to us. Whether it’s a compliment, a suggestion, or a concern, we are eager to hear from you. Constructive feedback helps us improve and ensures that every guest enjoys the best possible experience.

How to Provide Feedback:

• Use our online contact form.

• Send an email to feedback@goldenpalace.lk

• Drop a note in our in-restaurant feedback box.

Connect for Special Occasions

Planning a birthday, anniversary, or a special gathering? Golden Palace specializes in creating customized dining experiences for all occasions. Let us help you plan the perfect event:

• Personalized menus

• Exclusive table arrangements

• Themed decorations

• Entertainment options

Reach out to us via email or phone to discuss your ideas and preferences. We’ll take care of the details while you enjoy the celebration.

Explore Yala with Us

Golden Palace is proud to be located near one of Sri Lanka’s most cherished national parks. If you’re visiting Yala for a safari or a wildlife adventure, drop by for a delicious meal to complete your journey. Our team is happy to offer recommendations for nearby attractions and accommodations.

Customer Support Pledge

At Golden Palace, we believe in creating lasting relationships with our guests. Our dedicated customer support team works tirelessly to:

• Respond to all queries promptly

• Address concerns with empathy and professionalism

• Provide accurate information to enhance your dining experience

Stay Updated

Subscribe to our newsletter to receive updates on seasonal specials, new menu launches, and exclusive events. Sign up via our website or ask our staff during your next visit.

Accessibility

Golden Palace is committed to ensuring that our restaurant and services are accessible to everyone. If you have any specific needs, please let us know in advance so that we can accommodate you effectively.

Accessibility Features:

• Wheelchair-friendly entrances and seating

• Braille menus available upon request

• Assistance animals welcome